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Breakdown
Service
UKI Storage Solutions
24 Hour Breakdown Service is second to none - we
guarantee to respond to any reported breakdown within an agreed respond time
of the initial call to any of our Service Contracted Customers.
Each
individual breakdown call must be telephoned through to our offices and then
confirmed via fax or email along with your purchase order, customer details
and the Fault Detected.
Telephoning before faxing/emailing alerts us to the fault and therefore
improves on the response time by our engineer(s).
Each
individual breakdown incurs an initial call out charge. Any hours spent
travelling or on site over and above this will be charged at your agreed
hourly rate.
For
further information please call us on 01442 265111
DETAILED BELOW ARE THE
WORKING/COVERAGE HOURS & RATES
Monday -
Friday 9am - 5pm Standard Rate
Monday -
Friday 5pm - 9am Time and a Half
Saturday 9am - 5pm Time and
a Half
Saturday 5pm - 9am Double
Time
Sunday
All Day
Double Time
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